RETURNS

 

Something not right? You have 30 days to return items. Please make sure your items are returned new, unwashed, unused and with all tags still attached.

Here is how to return an order:


1. Log into your account or call 1-800-828-FERA to initiate a return. If you wish to exchange, please call or to confirm availability.

2. Detach the lower part of your invoice and check item(s) being returned and reason for return. Include this in your shipment.

3. Affix the returns address label on your package or ship to:

FERA International Corp.
3521 Challenger Street
Torrance, CA 90503 USA

4. Ship prepaid in the original packaging. International customers are responsible for the cost of shipping products back to us. We recommend using a trackable shipping method.


Refunds will be made in the form of original payment.

Please note personalized and Final Sale items cannot be returned.