SHIPPING

 

  • Domestic (USA)

 

We offer free standard ground shipping. If you wish to expedite your order, please select 2nd day or overnight when checking out. Additional charges apply.

 

Orders will be processed and shipped within 1-2 business days of your order, subject to availability and credit verification. Orders placed on Friday after 6 PM US PST (US Pacific Standard Time) will begin processing on the following Monday. FERA will contact you if items in your order are out of stock or if additional information is needed for credit or address verification.

  

Standard shipping    5-7 business days
Fedex Priority          1-2 business days

 

Delivery time does not include Sundays or Holidays.

  

Once your order is shipped, you will receive an email with tracking number.

 

              • International

 

For international orders, we offer flat rate US$20 shipping (excluding any taxes or duties). International orders are sent via air courier, APC Postal Logistics or Fedex.

 

Orders will be processed and shipped within 1-2 business days of your order, subject to availability and credit verification. Orders placed on Friday after 6 PM US PST (US Pacific Standard Time) will begin processing on the following Monday. FERA will contact you if items in your order are out of stock or if additional information is needed for credit or address verification.

 

APC Postal Logistics             7-18 business days
Fedex International Priority     2-3 business days

  

Delivery time does not include Sundays or Holidays.

  

Once your order ships, you will receive an email with tracking number. International shipments may be fulfilled from different locations in separate shipments, but your shipping charges will not be affected.

  

Please note that customs clearance may cause unforeseen delays beyond the estimated ship times. The customer is responsible for duties, VAT and other third-party fees incurred on their order.

 

Due to regulations, we cannot ship garments with real fur trim to Canadian destinations. We offer deluxe faux fur trim options.

 

                            • Refusal of Delivery

 

In the event that the buyer refuses delivery of the shipment, the buyer is responsible for payment of all return duties and taxes. Return shipping charges will be billed to the buyer's method of payment. Shipping fees are not refundable for undeliverable shipments or refused shipments.